This agreement governs all mid-term rental arrangements facilitated through the Keyseason platform between Owners and Renters across the United States. All stays operate on a rolling month-to-month basis with a minimum stay of one (1) calendar month. By booking a Stay or using the Keyseason platform, both the Owner and Renter agree to be bound by the terms of this Rental Agreement. No separate signature is required.
Effective Date: June 6, 2026 · Jurisdiction: United States · Version: 1.8
Important Notice: This agreement does not constitute legal advice. Landlord-tenant laws vary significantly by state and locality. Keyseason strongly recommends that Owners and Renters consult a licensed attorney in their jurisdiction before entering into any rental arrangement. RealRobin, Inc. is not a party to the rental contract between Owner and Renter.
Owner: The individual or entity listed as the property owner in the Keyseason Stay Confirmation, hereinafter referred to as "Owner."
Renter: The individual or individuals listed as the primary renter in the Keyseason Stay Confirmation, hereinafter referred to as "Renter."
Rental Property: The residential property described in the Keyseason listing and Stay Confirmation, including all furnishings, appliances, and fixtures as described therein, hereinafter referred to as the "Property."
This Rental Agreement ("Agreement") is entered into by the Owner and Renter identified in the Keyseason Stay Confirmation. By booking a Stay or listing a property on the Keyseason platform, both Owner and Renter acknowledge that they have read, understood, and agreed to be bound by all terms of this Agreement. No separate written signature is required; acceptance of a Stay through the Keyseason platform constitutes full agreement to these terms.
RealRobin, Inc. is a marketplace platform and is not a party to this Agreement. The Owner and Renter are solely responsible for complying with all applicable federal, state, and local laws.
Move-In Date: The date specified in the Keyseason Stay Confirmation on which the Renter's right to occupy the Property begins. The Move-In Date is the first day of the rental and serves as the anchor date for all monthly billing periods — for example, a Move-In Date of March 15 means each monthly period runs from the 15th through the 14th of the following month, regardless of when in the calendar month the rental begins.
No Move-Out Date in Stay Confirmation: Stay Confirmations issued through the Keyseason platform include only a Move-In Date. No Move-Out Date is specified. All rentals are month-to-month from the Move-In Date and continue on a rolling basis until either party delivers a valid termination notice as described in Section 16.
Month-to-Month Rental: All Keyseason rentals operate on a month-to-month basis with a minimum rental period of one (1) calendar month, measured from the Move-In Date to the same calendar day of the following month. Following the initial minimum period, the rental continues on a rolling monthly basis until terminated by either party in accordance with Section 16 of this Agreement. Neither party may unilaterally end the rental once a monthly period has begun without providing proper notice as required herein.
No Fixed Term: This Agreement does not create a fixed-term lease. The rental continues month-to-month until a valid termination notice is delivered through the Keyseason platform in accordance with Section 16.
Rent Amount: The monthly rent and payment schedule are as specified in the Keyseason Stay Confirmation. Rent is due on the same calendar day each month as the Move-In Date.
Payment Method: All rent payments must be made exclusively through the Keyseason platform. Payments made outside the platform are not recognized by Keyseason and are made entirely at the parties' own risk. Keyseason assumes no liability for any payments transacted through unofficial channels.
Late Fees: Rent not received within five (5) calendar days of the due date may be subject to a late fee, to the extent permitted by applicable state law. Where state law limits or prohibits late fees, the lower amount required by law shall govern.
⚠ Automatic Termination for Non-Payment: If rent remains unpaid for more than five (5) calendar days past the due date and payment has not been made through the Keyseason platform, the rental shall be automatically terminated without further notice from the Owner. Upon automatic termination, the Owner may apply the security deposit toward any unpaid rent and associated costs. The Renter's right to occupy the Property ceases immediately upon automatic termination, subject to any mandatory notice or cure periods required by applicable state law that cannot be contractually waived.
Returned Payments: A returned payment fee may apply for any payment returned for insufficient funds, to the extent permitted by applicable state law.
Pro-Rated Rent: Because the Move-In Date is treated as day one of the rental and all monthly periods are calculated from that date forward, the first month's rent is never pro-rated regardless of when in the calendar month the rental begins. Pro-ration applies only to the final partial monthly period, if any, when the rental ends before a full monthly period is completed. Pro-rated amounts are calculated based on the daily rate for the actual number of days remaining in that final period.
Platform Fees: Keyseason may charge a Platform Fee separate from rent. Such fees are governed by Keyseason's Terms of Service and are not part of this Agreement.
Deposit Amount: The security deposit amount, if applicable, is specified in the Keyseason Stay Confirmation and is collected at the time of booking confirmation. The deposit is not applied to rent.
Permitted Uses: The Owner may apply the security deposit to cover any of the following:
Return: Within the timeframe required by applicable state law following the Renter's departure (which typically ranges from fourteen (14) to thirty (30) days), the Owner shall either: (a) return the security deposit in full; or (b) send the Renter an itemized written statement of deductions through the Keyseason platform for the Renter's review. The itemized statement must describe each claimed deduction and the corresponding amount. Any portion of the deposit not covered by a timely, itemized deduction claim must be returned to the Renter.
State Law Governs: Security deposit limits, holding requirements, interest obligations, and return timelines vary by state. In any conflict between this section and applicable state law, state law governs.
This Cancellation Policy is incorporated into and forms part of the Rental Agreement between the property owner ("Owner") and the renter ("Renter"), facilitated through the Keyseason platform. Capitalized terms not defined herein have the meanings given in the Rental Agreement.
This section applies to cancellations initiated by the Renter before the Move-In Date. Terminations after the Move-In Date are governed by Section 16. The cancellation policy applicable to each Stay is the policy selected by the Owner in the Keyseason listing and confirmed in the Stay Confirmation. All cancellations must be submitted through the Keyseason platform. Cancellations communicated solely by phone, text message, or email outside the platform will not be recognized as valid and will not trigger any refund obligation. The refund amount is determined by the number of calendar days between the time of cancellation and the scheduled Move-In Date, as follows:
If Renter cancels more than 7 calendar days before the scheduled Move-In Date, Renter is entitled to a full refund of the Security Deposit, cleaning fees, and the prepaid first month’s rent, less any applicable payment processing fees.
If Renter cancels 7 calendar days or fewer before the scheduled Move-In Date, Renter is entitled to a full refund of the Security Deposit, cleaning fees, and 50% of the prepaid first month’s rent, less any applicable payment processing fees.
A stay cannot be canceled on the move-in date.
If Renter cancels more than 15 calendar days before the scheduled Move-In Date, Renter is entitled to a full refund of the Security Deposit, cleaning fees, and the prepaid first month’s rent, less any applicable payment processing fees.
If Renter cancels more than 5 calendar days but 15 calendar days or fewer before the scheduled Move-In Date, Renter is entitled to a full refund of the Security Deposit, cleaning fees, and 50% of the prepaid first month’s rent, less any applicable payment processing fees.
If Renter cancels 5 calendar days or fewer before the scheduled Move-In Date, Renter forfeits the first month’s rent in full, but will receive refund of the Security Deposit and cleaning fees in full, less any applicable payment processing fees.
If Renter cancels more than 30 calendar days before the scheduled Move-In Date, Renter is entitled to a full refund of the Security Deposit, cleaning fees, and the prepaid first month’s rent, less any applicable payment processing fees.
If Renter cancels more than 15 calendar days but 30 calendar days or fewer before the scheduled Move-In Date, Renter is entitled to a full refund of the Security Deposit, cleaning fees, and 50% of the prepaid first month’s rent, less any applicable payment processing fees.
If Renter cancels 15 calendar days or fewer before the scheduled Move-In Date, Renter forfeits the first month’s rent in full, but will receive refund of the Security Deposit and cleaning fees in full, less any applicable payment processing fees.
Where any refund is approved under the tiers set out above, the Renter Platform Fee charged at the time of booking is refunded in proportion to the refund on the prepaid first month's rent.
The cancellation period is measured from the date and time the written cancellation is received and confirmed by Keyseason to the scheduled Move-In Date at 12:00 AM local time at the property address. For example, if the Move-In Date is the 20th of a month, a cancellation received at any time on the 4th of that month or earlier in local time at the property address constitutes cancellation with more than 15 days' notice.
To cancel a booking, Renter must submit a cancellation request through the Keyseason platform by logging into their account and selecting "Cancel stay" from the “Stays” page. Cancellations communicated solely by phone, text, or email to the Owner directly are not valid until confirmed through the platform. The cancellation timestamp recorded by Keyseason's platform shall be the definitive record for purposes of determining the applicable refund tier.
Approved refunds will be processed to the original payment method within 5–10 business days of cancellation confirmation. Keyseason is not responsible for delays caused by the Renter's financial institution.
If Owner cancels a confirmed booking for any reason other than a material breach by Renter, Renter is entitled to a full refund of all amounts paid, including the Security Deposit and any prepaid rent. Keyseason will additionally use reasonable efforts to assist the Renter in finding comparable alternative housing.
This Cancellation Policy governs pre-move-in cancellations only and does not apply to early lease terminations.
In the event a cancellation is necessitated by a documented natural disaster, government-declared state of emergency, or other force majeure event directly affecting the property or the Renter's ability to take occupancy, Keyseason reserves the right to override the standard refund schedule and issue a full or partial refund at its sole discretion. Renter must provide supporting documentation within 48 hours of cancellation.
Keyseason reserves the right to modify this Cancellation Policy at any time. Changes will not apply retroactively to confirmed bookings made prior to the effective date of any modification.
The Property shall be used exclusively as a private residential dwelling and for no other purpose — including commercial, business, or subletting activities — without the Owner's prior written consent submitted through the Keyseason platform.
Authorized Occupants: The Property may be occupied only by the Renter and any additional occupants approved by the Owner and listed in the Keyseason Stay. Visitors are permitted for brief, non-overnight stays unless the Owner has agreed otherwise in writing through the platform.
Maximum Occupancy: Occupancy is limited to the number of persons specified in the Keyseason listing, consistent with applicable housing and health codes.
The Renter shall not use the Property for any unlawful purpose and shall comply with all applicable federal, state, and local laws, ordinances, and any applicable homeowner or condominium association rules.
The utilities and services included in the rent are those specified in the Keyseason listing and Stay Confirmation. Any utilities not listed as included are the Renter's responsibility and must be established in the Renter's name prior to or on the Move-In Date.
The Renter shall not engage in excessive or wasteful use of any Owner-provided utilities. If usage materially exceeds what is reasonably expected based on normal residential occupancy, the Owner may seek reimbursement for excess costs upon providing thirty (30) days' written notice through the Keyseason platform with supporting documentation.
The Owner shall ensure all included utilities are functional at the commencement of the rental and shall promptly address any utility failures within the Owner's control.
The Property is rented as described in the Keyseason listing — furnished or unfurnished — and in the condition documented through the Keyseason platform at the time of move-in. The Owner represents that the Property is in a habitable condition compliant with applicable housing codes at the start of the rental.
The Renter shall return the Property at the end of the rental in the same condition as received, subject to normal wear and tear. "Normal wear and tear" means the natural deterioration that occurs with reasonable use over time and does not include damage caused by negligence, misuse, or accidents.
Any furnishings, appliances, or fixtures provided by the Owner shall remain the property of the Owner and may not be removed, replaced, or significantly modified without the Owner's prior written consent.
Owner Obligations: The Owner shall maintain the Property in a habitable and safe condition throughout the rental, including structural elements, plumbing, heating, electrical systems, and any provided appliances, as required by applicable law.
Renter Obligations: The Renter shall keep the Property clean and sanitary, dispose of all waste properly, avoid causing damage through misuse or neglect, and promptly notify the Owner of any damage, malfunction, or needed repair through the Keyseason platform.
Minor Repairs: The Renter shall be responsible for routine minor maintenance arising from normal daily use, such as replacing light bulbs or smoke detector batteries. The Owner remains responsible for all other repairs unless damage is attributable to the Renter's negligence or misuse.
Emergency Repairs: In the event of an emergency repair necessary to protect health or safety, the Renter may arrange for the repair and shall notify the Owner immediately through the Keyseason platform. The Owner shall reimburse reasonable emergency repair costs within a reasonable time, subject to applicable state law provisions on repair-and-deduct rights.
The Renter shall not make any alterations, improvements, additions, or modifications to the Property — including painting walls, installing fixtures, or mounting hardware — without the Owner's prior written consent submitted through the Keyseason platform.
Any approved alterations shall be completed in a workmanlike manner, comply with applicable building codes, and become the property of the Owner upon installation unless the Owner requires removal and restoration at the end of the rental.
Unauthorized alterations may constitute a material breach of this Agreement, and the Renter may be required to restore the Property to its original condition at the Renter's expense.
The Owner, or the Owner's authorized agents, may enter the Property to make necessary or agreed-upon repairs or inspections, to show the Property to prospective renters or buyers, or in the event of an emergency threatening life, safety, or significant property damage.
Notice: Except in an emergency, the Owner shall provide at least twenty-four (24) hours' advance written notice through the Keyseason platform before entering. Entry shall occur at a reasonable time, generally between 8:00 a.m. and 8:00 p.m., unless the Renter consents otherwise. Applicable state law may require longer notice periods; the longer period required by law shall govern.
The Renter shall not unreasonably withhold consent for entry when proper notice has been given.
The Renter shall not sublet, assign, or transfer any rights under this Agreement to any third party without the Owner's prior written consent submitted through the Keyseason platform. Unauthorized subletting or assignment constitutes a material breach of this Agreement and may result in termination, subject to applicable notice requirements.
Whether pets are permitted at the Property, and any associated restrictions or fees, is specified in the Keyseason listing and Stay Confirmation. The Renter shall not bring any pet not approved in the Stay to the Property.
Where pets are permitted, the Renter is fully responsible for any damage caused by pets, including cleaning costs for odors or stains. The Renter shall comply with all applicable local ordinances regarding pets, including licensing and vaccination requirements.
Unauthorized pets are a material breach of this Agreement. Service animals and emotional support animals are subject to applicable federal and state law, including the Fair Housing Act, and are not governed solely by this section.
Smoking of any kind — including cigarettes, cigars, pipes, e-cigarettes, vaping devices, and cannabis — is prohibited at the Property by default. Smoking is permitted only where the Owner has explicitly allowed it in the Keyseason listing or has granted written permission through the platform. Regardless of any local laws permitting cannabis use, smoking of any substance indoors is prohibited at all times unless the listing explicitly states otherwise. The Renter and all occupants shall strictly comply with the smoking policy as established.
The Renter shall comply with all applicable federal, state, and local laws regarding controlled substances. Smoke damage or remediation costs resulting from unauthorized smoking shall be charged against the security deposit and, if insufficient, billed directly to the Renter.
The Renter shall ensure that all occupants and visitors conduct themselves in a manner that does not disturb the peaceful enjoyment of neighboring residents. Quiet hours are as specified in the listing, or from 10:00 p.m. to 8:00 a.m. where not otherwise specified, unless local ordinances require stricter standards.
The Renter shall comply with all rules of any applicable homeowners association, condominium association, co-op board, or building management, as communicated by the Owner. Repeated or severe violations of noise or community rules may constitute a material breach of this Agreement.
Notice Requirement: All notices of termination — whether from the Owner or the Renter — must be submitted in writing through the Keyseason platform. Verbal notice, text messages, or emails sent outside the platform do not constitute valid termination notice under this Agreement. The effective date of any notice is the date it is delivered and confirmed through the Keyseason messaging system.
Minimum Notice Period: Either party may terminate this Agreement by providing at least one (1) calendar month's written notice through the Keyseason platform, measured from the day notice is given to the same calendar day of the following month (for example, notice given on March 15 results in a termination date no earlier than April 15). The rental will continue through the conclusion of the monthly period in which the notice period expires, and rent remains due through that date.
Termination for Non-Payment: As described in Section 3, failure to pay rent through the Keyseason platform within five (5) calendar days of the due date constitutes grounds for automatic termination. The Owner may simultaneously apply the security deposit to cover unpaid rent without waiving any other remedies available under applicable law.
Termination for Cause (Owner-Initiated): The Owner may terminate this Agreement by delivering written notice through the Keyseason platform if the Renter:
Early Departure by Renter: If the Renter vacates before the end of an active monthly period without providing one (1) calendar month's prior notice, the Renter remains liable for rent through the conclusion of that monthly period or the date the Owner re-lets the Property at a comparable rate, whichever is earlier. The Owner shall make reasonable efforts to mitigate damages by re-listing promptly.
Mandatory State Law Notice Periods: The notice periods stated above are minimums. Many jurisdictions require longer notice periods depending on the length of the rental. Any legal minimum that exceeds the periods stated here shall govern.
Surrender of Property: Upon termination or expiration, the Renter shall return all keys, access cards, parking passes, and other access devices; remove all personal belongings; and leave the Property in the condition required by Section 8. Property left behind may be handled in accordance with applicable state abandoned property law.
Renewal: Because this rental is month-to-month, it continues automatically each month unless either party provides one (1) calendar month's notice of termination through the Keyseason platform, as described in Section 16. No separate renewal agreement is required for a month-to-month continuation.
Holdover: If a Renter remains in possession of the Property after a valid termination date without the Owner's written consent through the platform, the Owner may treat the Renter as a holdover and pursue all available legal remedies, including an unlawful detainer or eviction action. Holdover rent may be charged at a higher rate as permitted by applicable law.
Renter Liability: The Renter shall be liable for any damage to the Property or to third parties caused by the Renter's negligence, willful misconduct, or breach of this Agreement. The Renter shall indemnify and hold harmless the Owner from any claims, losses, or expenses arising from the Renter's use of the Property, to the extent permitted by applicable law.
Owner Liability: The Owner shall not be liable for loss, theft, or damage to the Renter's personal property, except where caused by the Owner's negligence or intentional acts. The Owner shall maintain the Property in a habitable and reasonably safe condition and shall be liable for damages resulting from failure to do so, as required by applicable law.
Keyseason Limitation: Keyseason is a marketplace platform and assumes no liability for the condition of the Property, the conduct of either party, or any disputes between them. Keyseason's liability is governed exclusively by its Terms of Service and applicable law.
Force Majeure: Neither party shall be in default for failure to perform due to events beyond their reasonable control, including natural disasters, government orders, pandemics, or acts of war, provided that prompt notice is given through the Keyseason platform and reasonable efforts are made to resume performance.
Governing Law: This Agreement shall be governed by the laws of the state in which the Property is located, without regard to conflict-of-law principles. Federal law shall govern where applicable.
Informal Resolution: In the event of a dispute, the parties agree to first attempt resolution in good faith by contacting Keyseason at [email protected] before pursuing any other remedy.
Mediation: If informal resolution fails, either party may request non-binding mediation through a mutually agreed mediator or a mediation service in the county where the Property is located. Costs shall be shared equally unless otherwise agreed.
Legal Proceedings: If mediation is unsuccessful or waived, either party may pursue available legal remedies in the appropriate court of competent jurisdiction in the county and state where the Property is located. Nothing in this section limits either party's right to seek emergency injunctive or equitable relief.
Attorneys' Fees: In any legal proceeding arising under this Agreement, the prevailing party may be entitled to recover reasonable attorneys' fees and costs to the extent permitted by applicable state law.
Waiver of Jury Trial: To the extent permitted by applicable law, the parties voluntarily waive any right to a jury trial in any action arising from or related to this Agreement.
Entire Agreement: This Agreement, together with the Keyseason Stay Confirmation, constitutes the entire agreement between the parties regarding the rental of the Property and supersedes all prior discussions, representations, or agreements. No verbal representations shall be binding.
Amendments: This Agreement may not be modified except by a written amendment signed by both parties or confirmed through the Keyseason platform.
Severability: If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
Waiver: Failure by either party to enforce any provision shall not constitute a waiver of the right to enforce it in the future.
Notices: All formal notices required or permitted under this Agreement shall be delivered through the Keyseason platform messaging system unless applicable law requires an alternative method. Notices are effective upon confirmed delivery through the platform.
Acceptance & Binding Effect: No physical or electronic signature is required to make this Agreement binding. By booking a Stay or listing a property on the Keyseason platform, both Owner and Renter confirm their acceptance of and agreement to all terms herein. This Agreement becomes effective at the time a Stay is confirmed through the platform.
Fair Housing: The Owner agrees not to discriminate against any person on the basis of race, color, national origin, religion, sex, familial status, disability, or any other characteristic protected by the federal Fair Housing Act, the Americans with Disabilities Act, or applicable state and local fair housing laws.
Headings: Section headings are for convenience only and do not affect the interpretation of this Agreement.
© 2025 RealRobin, Inc. — Keyseason is a product of RealRobin, Inc. This document does not constitute legal advice.
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